Case Studies :: Engaging.io

Smarter Sales, Happier Customers: Slimline’s CRM Success Story

Written by Kiara Robinson | Apr 9, 2025 10:56:09 PM

Slimline Warehouse is a national leader in retail and warehouse display solutions. They offer an expansive range of signage and display products backed by a reputation for great service and reliable delivery.

But behind the scenes, their sales and support systems were creaking under pressure. Manual processes, siloed tools, and no backup plan when team members took leave meant too many leads slipped through the cracks — and customers were left waiting for help.