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Webinar 6: Boost Efficiency with HubSpot's Help Desk

By Ben Whitehead on Aug 7, 2024

Discover how HubSpot's Help Desk can streamline your customer support, improve ticket management, and enhance overall service efficiency. Brian and Melissa will take you through Help Desk best practices and how to use it to its full potential.  

Key Takeaways

  • How HubSpot's Help Desk can improve your support rep's response times, while providing excellent solutions

  • How Help Desk can automatically enroll the right support rep to the right customer inquiry based on their skills

  • How Help Desk can help ensure your support team is meeting service-level agreements

Ben is the Sales Manager @ Engaging.io. With a keen eye for efficiency and a passion for dissecting complex problems, Ben is dedicated to understanding your business processes and transforming challenges into opportunities.

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