Discover how HubSpot's Help Desk can streamline your customer support, improve ticket management, and enhance overall service efficiency. Brian and Melissa will take you through Help Desk best practices and how to use it to its full potential.
Key Takeaways
How HubSpot's Help Desk can improve your support rep's response times, while providing excellent solutions
How Help Desk can automatically enroll the right support rep to the right customer inquiry based on their skills
How Help Desk can help ensure your support team is meeting service-level agreements